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  • Idea Generation
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Let us help find, enhance and power ideas throughout your organization.

Meeting

We can help make meetings less painful and more productive.

Verified Results

Results matter, and we put skin in the game by correlating our fees with your verified results. 

Fast and Customized Continuous Process Improvement (CPI) and Change Management for better Results

Knowledge Management                     

Learning through experience can be a costly process in terms of money, time and lost customers. Therefore it is important to capture tacit experience and transform it to explicit experience which is shared with others in the organization. This can be done in many different ways and organizations generally have a wide array of methods which document experience yet many are not consistent. Capturing the information can be great; however, it doesn't do any good if this information is not utilized when needed. Most “Lessons Learned” programs should be renamed as “lessons to be learned” as the same mistakes continue to occur and clearly no organizational learning has taken place.

We incorporate Knowledge Management into our Process Improvement efforts. During this process new knowledge is created and current knowledge is validated and refined. Implementation plans and documented procedures are a means to address how the knowledge will be utilized. Being able to learn from experience is a key factor in successful organizations.

Contact us at Results@WikiCPI.com to explore ways we can assist your organization.

Quotes

"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage." - Jack Welch

"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so." - Mark Twain

 

Large stack of paperwork

Simply having all the information is not enough. Experience and knowledge need to be in a usable form and ideally incorporated into the process. There should also be a process to identify and correct explicit knowledge when it is inaccurate.

 

 

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